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Rents and service charges explained

Rents and service charges explained

Rents explained

Paying your rent is the most important aspect of your tenancy with irwell valley homes. Your rent is used to pay for the following services:

  • Repairs to properties
  • Re-improvement works to properties and neighbourhoods
  • Housing Management services
  • The building of new homes

How much rent should I pay?

You will be informed of how much rent you need to pay when you sign up for a property. If there are any changes to your rent and/or service charge, you will be informed in advance in writing.

How is my rent assessed?

The amount of rent you pay is based on the type, size and location of your property. You may also have to pay a service charge Click here to view our resident guide to rent restructuring.

When should I pay my rent?

Your rent is due weekly in advance, on a Monday. You can choose to pay weekly, fortnightly, four weekly or monthly, but you must pay in advance.

Service charges explained

If you live in a property that shares facilities (such as a block of flats or a 50Plus scheme), you will probably be paying a service charge.

We will only ask you to pay a service charge when it is fair to do so.

Examples that may require a service charge:

  • Maintenance of communal areas.
  • Caretaking costs.
  • Lift maintenance.

If you are a Leaseholder, please click here to login for more information about your scheme.

What we promise

  • We will always make sure service charges represent good value for money.
  • We will clearly show the cost of providing the service which is being charged, to every customer who benefits from it.
  • We will always consult with our customers to make sure you agree that our approach is fair.
  • If we ever need to increase a service charge, we will give you a minimum of 28 days notice in writing.

Request a rent statement or Direct Debit form

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