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Repairs and improvements

Irwell Valley has a dedicated team of people to help you.

If you have any queries about repairs and maintenance to your property. In this section, we provide information on:

  • how to report a repair.
  • how quickly your repair should be completed. To find out how quickly you repair should be done, click here.
  • repairs for which you are responsible.

You will also find this information in our repairs handbook here.

You can report a repair in a number of ways:

Telephone the Repairs Service Team on 0800 035 2210 or 0300 303 1558 (from mobiles) between 9am and 5pm, Monday to Friday. Should you have an emergency repair to report outside normal working hours, please call on the usual number and press 'option1' to go through to our out of hours service.

Online by filling in the online form below.

Email the Repairs Service Team at

Text us on 0776 962 0175. please ensure you include your name, address and details of the repair within the text.

Report a repair

Please enter your details below